Freezer Repair

A freezer is an appliance that can save us a lot of time, but we often take them for granted. With a freezer, our food stays fresh for longer and we can then prep meals for the coming week.

When your freezer goes on the fritz it can be a frustrating and stressful experience. But luckily, if you’re from in or around Evanston, IL there’s a repair service that can fix your appliances quickly and without stress. Pick up your phone and call us, we’ll be able to get an engineer to your door before the day is done.


What Can Go Wrong with my Freezer

Strange or Loud Noises

Although Freezers can make some noise, if you begin to notice knocking, banging or other sounds that don’t sound normal, call us. Chances are that your evaporator coil could need replacement.


A Build-Up of Frost

Frost usually forms when warm air is able to get into the freezer, this can occur when the temperature setting on your freezer is too low if it’s any lower or higher than 0°F consult your owners manual. If you’ve already done this, and frost is forming in a certain area, take note of where this is. If the frost forms close to the door, it could be that the doors gaskets are worn or the door won’t close correctly. However, the defrost heater can sometimes be the culprit.

If you notice frost forming at the back of the freezer, the defrost cycle could be at fault.

Water seems to be pooling underneath

When water pools, it can be a few things. If there’s damage to the waterline, the valve is defective or the amount of condensation is too much, issues can occur. If this has happened once but hasn’t reappeared, it’s not going to be a big issue. But if it’s recurring, call us to take a look.


It’s not working at all!

Make sure first of all, that power is getting to the appliance. If the power light shows up and the displays are on, we can identify the issue. If the power does not seem to be getting to the device, do the following:

  1. Check that the outlet has power
  2. Check that your breaker hasn’t tripped
  3. Check the fuse in the appliance plug and make sure it hasn’t blown

If you’ve done these checks and the appliance still won’t turn on, it could be the controls with a malfunction. Call us, we’ll get an engineer right on it.

It’s not keeping food cold

More times than not, this issue is actually down to the thermostat temperature settings being wrong. Make sure that the temperature is not set above 0°F. if it is your food will not freeze as it should. You can adjust this manually as per your owners manual.

If your freezer is over-filled then this can cause many cooling issues, this is because a freezer can’t operate if there’s no room to circulate the air. If the vents are blocked, you can begin by clearing space for them.

It’s recommended by professionals that freezers should be filled no less than 70% and no more than 85%, with items mostly packed from the center of the appliance ensuring that the vents are not covered.

If you’re still having issues after these checks, it could be that your thermostat is defective, in which case, give us a call.

Give us a call and get your issue sorted

Instead of risking voiding your warranty with DIY repairs, give us a call today. Our professional engineers can get your freezer running as good as new, quickly and for a competitive price.